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Frequently asked questions

Do I have to buy my tickets in advance?

No. The online ticketing service is offered for convenience, but if you prefer, you can also purchase tickets on-site.

Can I book a ride at a specific date and time?

Tickets for La Grande roue de Montréal have no set date or time and are valid for a period of one year, so you may use them whenever you like during opening hours.

Is this wheel safe?

Absolutely. La Grande roue de Montréal was built to the highest standards in the industry. Both in terms of materials and assembly, it also respects the same criteria as Hong Kong’s observation wheel, which was engineered to withstand typhoons.

Does the wheel keep turning when it rains or snows?

Yes! You can ride La Grande roue de Montréal 365 days a year, whatever the weather. Rest assured that its state-of-the-art gondolas will protect you from the elements.

Can I share a gondola just with my family or friends?

Sure! If you wish to experience La Grande roue de Montréal with the people of your choice, simply select the Private gondola package.

How long does the ride last?

You will have the chance to admire an impressive view for about 20 minutes.

Can the gondolas accommodate people with limited mobility?

Certainly! If you use a wheelchair and would like us to help you plan your visit, please don’t hesitate to contact our customer service staff.

Where can I park?

La Grande Roue de Montréal has no assigned parking. You may park in nearby lots located at the Science Center entrance or Clock Tower Pier. Metered parking is also available on street. OPTION to come by metro, Champ de Mars Station.

If your question is not listed here, our customer service will be happy to answer it.

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